Match the reason
A renewal dispute needs different proof from an unrecognized payment.
FOR SAAS AND DIGITAL GOODS
Put every fact on the rail.
Turn renewal notices, access logs, policy acceptance and support history into one reason-specific chargeback timeline before the clock runs out.
No win guarantee. Your processor and the issuing bank decide the outcome.
7 to 21typical response days on Shopify
1 fileoften carries the whole narrative
Reason firstevidence changes by dispute type
$9one saved, exportable case pack
02 / CASE BUILDER
Start with the claim. Then prove only what matters.
The free scan runs in your browser. It scores coverage, orders the chronology and shows the missing proof. Do not paste card numbers, passwords or private keys.
0/100
Coverage scan
Your case rail
03 / METHOD
A reviewer should understand the case in one pass.
Lead with direct proof
Put usage, delivery, acknowledgment or cancellation timing before background detail.
Keep one chronology
Every exhibit receives a date, source and one sentence explaining relevance.
Stay factual
No anger, no promises, no invented probability. The bank makes the decision.
04 / EVIDENCE MAP
Built for the evidence digital sellers actually have.
ReasonStrongest first proofCommon gap
UnrecognizedVerified identity, matching IP, prior undisputed useNo readable descriptor context
Canceled subscriptionRenewal notice, cancellation timestamp, post-charge usageNo proof the reminder was sent
Not receivedLogin, download, activation and access logsLogs lack user and timestamp context
05 / ACCOUNT + CHECKOUT
Four real ways in. One case history.
Your account holds paid exports, orders and entitlements. The free scanner stays open without login.
FREE$0
Coverage score, gap list, chronology and printable draft.
ONE CASE PACK$9
Saved case, export entitlement, order history and refund/dispute state.
Hosted by Stripe. Price is set by the server. Testing stops before any charge.06 / BOUNDARIES
Does CaseRail guarantee a chargeback win?
No. It helps structure evidence. Your payment processor forwards the response and the issuing bank or card network decides.
Does the free scan upload my evidence?
No. The free builder runs in this browser. Only an authenticated paid save sends the case data you choose to the server.
What should I never paste here?
Never enter complete card numbers, passwords, API keys, private keys or unnecessary identity documents.